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CVE-2024-57728

HIGH7.2
CISA KEV

Published 2025-01-15 · Updated 2026-06-17 · Source cve@mitre.org

Summary

CVE-2024-57728 is a high-severity (CVSS 7.2) vulnerability in SimpleHelp SimpleHelp. CISA added it to the Known Exploited Vulnerabilities catalog on April 24, 2026, which means exploitation in the wild has been confirmed; US federal agencies had to remediate it by May 8, 2026. CISA also lists it as known to be used in ransomware campaigns, so it should be prioritised accordingly. SimpleHelp has 4 vulnerabilities in the KEV catalog, 3 of them linked to ransomware.

All 4 known-exploited SimpleHelp vulnerabilities →

Description

SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.

CVSS vector: CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H

CWE-59CWE-22

CISA Known-Exploited Vulnerability

Product: SimpleHelp — SimpleHelp

Name: SimpleHelp Path Traversal Vulnerability

Date added: 2026-04-24 · Due: 2026-05-08

USED IN RANSOMWARE

Required action: Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.

View on NVD