CVE-2024-57727

HIGH7.5

CISA KEV

Published 2025-01-15 · Updated 2026-08-04 · Source cve@mitre.org

Summary

CVE-2024-57727 is a high-severity (CVSS 7.5) vulnerability in SimpleHelp SimpleHelp. CISA added it to the Known Exploited Vulnerabilities catalog on February 13, 2025, which means exploitation in the wild has been confirmed; US federal agencies had to remediate it by March 6, 2025. CISA also lists it as known to be used in ransomware campaigns, so it should be prioritised accordingly. SimpleHelp has 4 vulnerabilities in the KEV catalog, 3 of them linked to ransomware.

All 4 known-exploited SimpleHelp vulnerabilities →

Description

SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files include server configuration files containing various secrets and hashed user passwords.

CVSS vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

CWE-22CWE-22

CISA Known-Exploited Vulnerability

Product: SimpleHelp — SimpleHelp

Name: SimpleHelp Path Traversal Vulnerability

Date added: 2025-02-13 · Due: 2025-03-06

USED IN RANSOMWARE

Required action: Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.

References

View on NVD

More exploited SimpleHelp vulnerabilities

Most recently added to CISA KEV

CVE-2026-48558
SimpleHelp — SimpleHelp Authentication Bypass Vulnerability
added 2026-06-29
CVE-2024-57728
RANSOMWARE
SimpleHelp — SimpleHelp Path Traversal Vulnerability
added 2026-04-24
CVE-2024-57726
RANSOMWARE
SimpleHelp — SimpleHelp Missing Authorization Vulnerability
added 2026-04-24

View all →

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