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CVE-2021-44077

CRITICAL9.8
CISA KEV

Published 2021-11-29 · Updated 2026-06-17 · Source cve@mitre.org

Summary

CVE-2021-44077 is a critical-severity (CVSS 9.8) vulnerability in Zoho ManageEngine ServiceDesk Plus (SDP) / SupportCenter Plus. CISA added it to the Known Exploited Vulnerabilities catalog on December 1, 2021, which means exploitation in the wild has been confirmed; US federal agencies had to remediate it by December 15, 2021. CISA does not currently list it as used in ransomware campaigns. Zoho has 9 vulnerabilities in the KEV catalog, 2 of them linked to ransomware.

All 9 known-exploited Zoho vulnerabilities →

Description

Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014 are vulnerable to unauthenticated remote code execution. This is related to /RestAPI URLs in a servlet, and ImportTechnicians in the Struts configuration.

CVSS vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

CWE-306CWE-306

CISA Known-Exploited Vulnerability

Product: Zoho — ManageEngine ServiceDesk Plus (SDP) / SupportCenter Plus

Name: Zoho ManageEngine ServiceDesk Plus Remote Code Execution Vulnerability

Date added: 2021-12-01 · Due: 2021-12-15

Required action: Apply updates per vendor instructions.

View on NVD