CVE-2021-37415
Published 2021-09-01 · Updated 2026-06-17 · Source cve@mitre.org
Summary
CVE-2021-37415 is a critical-severity (CVSS 9.8) vulnerability in Zoho ManageEngine ServiceDesk Plus (SDP). CISA added it to the Known Exploited Vulnerabilities catalog on December 1, 2021, which means exploitation in the wild has been confirmed; US federal agencies had to remediate it by December 15, 2021. CISA does not currently list it as used in ransomware campaigns. Zoho has 9 vulnerabilities in the KEV catalog, 2 of them linked to ransomware.
All 9 known-exploited Zoho vulnerabilities →Description
Zoho ManageEngine ServiceDesk Plus before 11302 is vulnerable to authentication bypass that allows a few REST-API URLs without authentication.
CVSS vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
CISA Known-Exploited Vulnerability
Product: Zoho — ManageEngine ServiceDesk Plus (SDP)
Name: Zoho ManageEngine ServiceDesk Authentication Bypass Vulnerability
Date added: 2021-12-01 · Due: 2021-12-15
Required action: Apply updates per vendor instructions.
References
- https://www.manageengine.com
- https://www.manageengine.com/products/service-desk/on-premises/readme.html#11302
- https://www.manageengine.com
- https://www.manageengine.com/products/service-desk/on-premises/readme.html#11302
- https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2021-37415

