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europassistance.co.za

Ransomware group thegentlemen hits Europ Assistance South Africa

MEDIUM
·Financial Services·ZA·2026-10-14

Europ Assistance South Africa — a financial services target operating in ZA has been listed by the thegentlemen ransomware group on 2026-10-14. The information below reflects what the threat actor has publicly claimed on their leak site; the details have not been independently verified.

Incident Report

Target OrganizationEurop Assistance South Africa
Threat Group
thegentlemen
SummaryEurop Assistance South Africa, a financial services organization in South Africa, was listed by the thegentlemen ransomware group on its leak site on 2026-10-16.
Date of Breach2026-10-14
Discovery Date2026-10-16
RegionZA
Target Domaineuropassistance.co.za
Business SectorFinancial Services
Severity
MEDIUM

Claim by thegentlemen

europassistance.co.za Europ Assistance South Africa South African emergency-assistance and insurance-administration company founded 1984 in Roodepoort, Gauteng — ~500 staff, FSCA licensed (FSP 5001), Level 1 B-BBEE, handling 1.3M calls/yr through 8,000+ providers. Key structural change: it completed a management buyout from French parent Europ Assistance (Generali Group) in late 2023 and rebranded to AZOZA in Oct 2025 — no longer part of the global Europ Assistance network (which itself merged into Generali's Redion platform in 2026). Services: roadside assistance, home emergency callouts, travel/motor claims administration, funeral cover, and white-label BPO for underwriters (Regent, Old Mutual, ABSA, Santam, Profmed, BMW, Eqstra). Led by CEO Lynette Mutsekwa (since 2023), CCO Nelson Soares. Reputation is split: B2B clients and 8,000 supplier-partners rate them well (12–20-year relationships)

Posted by the thegentlemen threat actor on its public leak site. This is the group's own statement and has not been independently verified by HackerFeeds.

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