CVE-2026-119213
Published 2026-11-07 · Updated 2026-11-07 · Source security@wordfence.com
Description
The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to unauthenticated modification of a linked customer's stored profile fields in versions up to, and including, 2.4.7 Its first-party Fluent Forms integration (FeedIntegration::notify()) opens a ticket from each public form submission and, for a logged-out submitter, resolves the submitted email to an existing WordPress account via get_user_by('email', ...) without verifying the submitter controls that address, then passes the attacker-supplied data to Customer::maybeCreateCustomer(). This makes it possible for unauthenticated attackers to overwrite a limited set of a registered customer's stored profile fields where an administrator has enabled a FluentSupport feed on a public form. The email address, role and status are never changed; first and last name are overwritten only when the target user has no name set in user meta; and other fields (title, address, city, state, zip, country) are writable only where an administrator has mapped them in the feed.
CVSS vector: CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:N/I:L/A:N
References
- https://plugins.trac.wordpress.org/browser/fluent-support/tags/2.4.5/app/Models/Customer.php#L126
- https://plugins.trac.wordpress.org/browser/fluent-support/tags/2.4.5/app/Services/Integrations/FluentForm/FeedIntegration.php#L335
- https://plugins.trac.wordpress.org/browser/fluent-support/tags/2.4.5/app/Services/Integrations/FluentForm/FeedIntegration.php#L358
- https://plugins.trac.wordpress.org/changeset/3780020/fluent-support/trunk/app/Services/Integrations/FluentForm/FeedIntegration.php
- https://wordpress.org/plugins/fluent-support/
- https://www.wordfence.com/threat-intel/vulnerabilities/id/5aea4f76-053d-4ce4-ae8c-7c01d7727718?source=cve

