CVE-2024-5217
Published 2024-07-10 · Updated 2026-06-17 · Source psirt@servicenow.com
Summary
CVE-2024-5217 is a critical-severity (CVSS 9.8) vulnerability in ServiceNow Utah, Vancouver, and Washington DC Now Platform. CISA added it to the Known Exploited Vulnerabilities catalog on July 29, 2024, which means exploitation in the wild has been confirmed; US federal agencies had to remediate it by August 19, 2024. CISA does not currently list it as used in ransomware campaigns. ServiceNow has 2 vulnerabilities in the KEV catalog, 0 of them linked to ransomware.
All 2 known-exploited ServiceNow vulnerabilities →Description
ServiceNow has addressed an input validation vulnerability that was identified in the Washington DC, Vancouver, and earlier Now Platform releases. This vulnerability could enable an unauthenticated user to remotely execute code within the context of the Now Platform. The vulnerability is addressed in the listed patches and hot fixes below, which were released during the June 2024 patching cycle. If you have not done so already, we recommend applying security patches relevant to your instance as soon as possible.
CVSS vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
CISA Known-Exploited Vulnerability
Product: ServiceNow — Utah, Vancouver, and Washington DC Now Platform
Name: ServiceNow Incomplete List of Disallowed Inputs Vulnerability
Date added: 2024-07-29 · Due: 2024-08-19
Required action: Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.
References
- https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1644293
- https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1648313
- https://www.darkreading.com/cloud-security/patchnow-servicenow-critical-rce-bugs-active-exploit
- https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1644293
- https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1648313
- https://www.darkreading.com/cloud-security/patchnow-servicenow-critical-rce-bugs-active-exploit
- https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-5217

