CVE-2024-28987
Published 2024-08-21 · Updated 2026-06-17 · Source psirt@solarwinds.com
Summary
CVE-2024-28987 is a critical-severity (CVSS 9.1) vulnerability in SolarWinds Web Help Desk. CISA added it to the Known Exploited Vulnerabilities catalog on October 15, 2024, which means exploitation in the wild has been confirmed; US federal agencies had to remediate it by November 5, 2024. CISA does not currently list it as used in ransomware campaigns. SolarWinds has 11 vulnerabilities in the KEV catalog, 2 of them linked to ransomware.
All 11 known-exploited SolarWinds vulnerabilities →Description
The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data.
CVSS vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N
CISA Known-Exploited Vulnerability
Product: SolarWinds — Web Help Desk
Name: SolarWinds Web Help Desk Hardcoded Credential Vulnerability
Date added: 2024-10-15 · Due: 2024-11-05
Required action: Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.
References
- https://support.solarwinds.com/SuccessCenter/s/article/SolarWinds-Web-Help-Desk-12-8-3-Hotfix-2
- https://www.solarwinds.com/trust-center/security-advisories/cve-2024-28987
- https://www.theregister.com/2024/08/22/hardcoded_credentials_bug_solarwinds_whd/
- https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-28987

